For teams that sell on the phone

Every call, lead and rupee your sales team touches. In one place.

SyniConnect picks up every call from your reps’ own Android phones, has AI coach it in Hindi, Marathi, Gujarati or English, and carries the deal through follow-up, WhatsApp, proposal, invoice and commission — without anyone filling in a form.

  • No card needed to start
  • Works with the phone’s own dialer
  • GST invoices for every payment
0forms for a rep to fill in after a call
20sections of AI review on every call
4languages, mixed freely in one call
1system from first ring to commission
The platform

One system from the first ring to the commission payout.

Most teams run this on a dialer, a CRM, a spreadsheet of follow-ups, a WhatsApp group and an accountant. Every hand-off between them is where a deal goes quiet.

Calls and AI

Every call recorded, transcribed and coached — without anyone pressing record.

A background app on the rep’s own Android phone finds the recording the dialer already made, matches it to the call log and uploads both. An AI then reads the conversation the way a sales director would.

  • Hindi, Marathi, Gujarati and English
  • Ten skills scored on every call
  • Search every word ever said
  • Alerts when a deal starts slipping
Work queue

Press start. The phone rings the next customer.

Today’s calls in the order they matter. After each one the notes sheet opens, and saving it dials the next — on the rep’s own SIM, with no telephony provider in between.

Leads

Leads from everywhere, dealt out automatically.

Dealt out by rules you set — by source, city, language or product, in turn or to whoever is least busy — so nobody cherry-picks.

IndiaMARTJustDialFacebook & Instagram adsWebsite formsSpreadsheets
WhatsApp and email

Follow up where your customers actually answer.

Your WhatsApp Business number in a shared inbox, alongside email from your own mailbox.

  • One inbox for the whole team
  • The number still works on the owner’s phone
  • Drafts written from the call
  • Opted-out customers are never messaged
Revenue

From proposal to paid, and to the rep who earned it.

Send a proposal the customer opens in a browser, turn it into an invoice, take the money through a payment link, and let commission follow automatically — approved by the manager, then finance, then paid out.

  • Proposals and invoices with your terms
  • Razorpay links, part payments and refunds
  • Renewals flagged before they lapse
  • Tiered commission against targets
Pipeline

A pipeline that fills itself from real conversations.

Stages, dated follow-ups and a calendar, created from what was said on the call — not from what somebody remembered to type in.

Performance

Numbers that come off the phone, not out of a person.

Dashboards for the rep, the team and the company; scorecards, a leaderboard, targets and attendance — measured from the call log, so nobody can round them up.

Automation

Sequences that stop when they should.

Rules and multi-step follow-ups that halt by themselves the moment a customer replies, a deal is won, or it is lost.

  • Send a WhatsApp or an email
  • Book the next follow-up
  • Assign the lead or move its stage
  • Tell the owner or their manager

See every feature

How it works

Your reps call. Everything else happens by itself.

  1. The rep calls

    From their own dialer as always — or by pressing start on today’s queue and letting the phone work through it.

  2. The handset uploads it

    The recording and the call log, matched to each other, including calls that were never recorded.

  3. AI reads the call

    Transcribed in the languages it was spoken in, then twenty sections on the deal, the customer and the rep.

  4. The work lands

    A scored lead, a dated follow-up, a drafted WhatsApp — and an alert when a deal starts to slip.

  5. The money follows

    Proposal, invoice, payment link, and commission for the rep who closed it.

Setting it up means installing one app on each rep’s phone and signing in once. That is the whole change to how they work.

The AI report

Twenty sections back, on every call.

Not a summary. The review a sales director would write if they had time to sit through every call your team made this week.

01The deal

  • Executive summary
  • Lead temperature and risk
  • Conversion probability
  • Budget and decision maker
  • Competitor intelligence

02The customer

  • Customer psychology
  • Emotion and sentiment shifts
  • Pain points mapped to product
  • Buying signals
  • Warning signals

03The rep

  • Objections, and how they landed
  • What the rep did well
  • What they should improve
  • Missed opportunities
  • Ten skill ratings

04What to do next

  • A timeline of the call
  • A blueprint for the next call
  • Follow-up strategy
  • WhatsApp and email drafts
  • A recommendation to the manager
Who it is for

Three people have to say yes. Each of them gets something.

For the rep

Who to ring next, and what to say.

No forms after a call, and nothing new to learn about making one.

  • Today in priority order — the most urgent first, not the most recent.
  • What was agreed last time — in front of them before they dial.
  • Their commission, live — earned, approved and paid.
For the manager

Coaching with evidence.

Reviews about what was said, not about who remembers it better.

  • Each rep scored on ten skills — and whether it is improving.
  • What is slipping — overdue follow-ups before the customer notices.
  • Their own team only — visibility follows your reporting lines.
For the owner

Revenue you can trace to a conversation.

From the call that started it to the invoice that closed it.

  • Pipeline and forecast — built from deals that are really moving.
  • Win and loss, from the calls — what the won deals had in common.
  • Collected, owed and paid out — invoices and commission in one place.
Pricing

Plans that grow with your team.

Pay monthly, quarterly or yearly where a plan offers it. Every payment gets a GST invoice, and you can add users or usage as you need them.

Priced for the size of your team.

Tell us how many people sell for you and how they sell, and we will send you a plan and a price — usually the same day.

  • A GST invoice for every payment, and a credit note if we ever refund one.
  • Add seats, leads or AI analyses when you need more, without changing plan.
  • See your plan, your usage and every invoice from inside the product.
Partner programme

Sell SyniConnect as your own.

For agencies, consultants and resellers who look after sales teams. Your brand on the product, your price to your clients, and a share of every payment they make — for as long as they stay.

  • Your brand, your domain

    Your name and logo in the product, and a sign-in page on your own web address.

  • Your prices

    Set what your clients pay, as a fixed price or a mark-up, with your own discount codes.

  • Earn on every renewal

    A share of every payment, a live statement, and payouts you can trace line by line.

  • Invoices in your name

    With your GSTIN and address, numbered in your own series, and credit notes for refunds.

  • Your team, with roles

    Owners, admins, sales, support and billing — each seeing only what their job needs.

  • Support and systems

    Your clients’ tickets come to you first, and signed webhooks tell your own tools what happened.

Security and privacy

These are recordings of your customers. They are treated that way.

Your company, walled off

Every record belongs to one company. Anyone outside it — another customer, another partner — is told it does not exist, not that they may not see it.

Roles that follow your org chart

Seven roles out of the box, from rep to finance. A team lead sees their team; only an admin sees the whole company.

You set how long it is kept

Audio, transcripts and analysis are deleted automatically past the window you choose. The audit trail deliberately outlives them.

Who listened to what

Every download and every transcript opened is recorded — who, and when — and an admin can read the whole list.

A customer can be erased

Export everything held on one customer, or erase it, with a preview of exactly what will go before anything does.

Opt-out is enforced

A customer marked as opted out cannot be messaged. The system refuses, rather than relying on somebody remembering.

Recording calls carries obligations that differ by state and by industry. The tools to disclose, to record consent and to delete are all here. The policy for using them is yours.

FAQ

The things people ask first.

Do reps have to change how they work?

No. They sign in to the app once and keep calling from their own phone. If they want, they can press start on today’s queue and let the phone dial each customer in turn — but the recording and the call log are picked up either way.

Which phones does it work on?

Android handsets whose dialer records calls, which most do. Android has no API for call recording, so the app looks for the file the manufacturer’s dialer wrote. Where a phone will not cooperate, calls can be uploaded through the browser instead.

Is it a cloud dialer? Do we need new numbers?

No. Calls go out on the rep’s own SIM, from their own number. There is no telephony provider, no per-minute charge and nothing to port.

What languages does it understand?

Hindi, Marathi and Gujarati, including the English mixed through them, alongside English itself. Every word is searchable from the first minute.

Does it work with WhatsApp?

Yes. Connect your WhatsApp Business number and conversations land in a shared inbox, with drafts written from the call. The number keeps working in the WhatsApp Business app on the owner’s phone, and messages sent from there show up too.

Can we try it first?

Yes. Create an account without a card, or book a demo and we will run a handful of your own team’s recordings through it so you can judge the result on real calls.

How does billing work?

Plans can be paid monthly, quarterly or yearly, depending on the plan. Every payment comes with a GST invoice you can download from inside the product, and extra users or usage can be added without changing plan.

Can it work with the CRM we already have?

Yes, in both directions. Leads can arrive by webhook from IndiaMART, JustDial, Facebook lead ads and your own forms, and outcomes are posted back — signed — to the system you keep as the record.

We run an agency. Can we resell it?

Yes — that is what the partner programme is for. You get your own branded console and sign-in page, set your own prices, invoice your clients in your own name, and earn on every payment they make. Tell us about your agency.

Judge it on your own calls.

Not on a demo script. Send us a handful of your team’s recordings and we will show you exactly what comes back.

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